Govoize.
Bringing the customer’s voice closer to the business.
Govoize is a voice communication platform for e-commerce, connecting customer questions, requests and feedback with a dedicated business dashboard.
Challenge
Create a simple voice experience for customers while making incoming enquiries easy for businesses to navigate and manage.
What I did
Designed the voice-recording journey, business dashboard and mobile interfaces, bringing clear hierarchy and consistent interactions across the experience.
Impact
Delivered a cohesive product experience that connects customer enquiries with the tools businesses need to review and manage them.